Pre-orders allow you to secure upcoming items before they officially launch. These pieces are often produced in limited quantities, so ordering early guarantees your selection.
Shipping Timeline
Estimated shipping windows are clearly displayed on the product page.
All items ship once production is complete.
You’ll receive a shipping confirmation with tracking when your order ships.
Mixed Orders (Pre-Order + In-Stock)
If your cart includes both pre-order and in-stock items, we’ll hold your entire order and ship everything together once the pre-order item is ready.
Tip: If you need in-stock items sooner, place two separate orders.
Returns & Exchanges
Pre-orders follow the same return and exchange policy as regular orders unless marked as final sale on the product page.
Payment
Payment is collected at the time of placing the order, not when the item ships.
You’ll receive an order confirmation email right after checkout.
Questions?
Reach out to us at [email protected] with any pre-order questions.